Odoo ERP for retail and eCommerce

Connect every sales channel to one retail operation.

GTech Labs connects stores, eCommerce, marketplaces, inventory, fulfilment and finance so customer growth does not create operational fragmentation.

For omnichannel retailers, direct-to-consumer brands and connected commerce operations.

GTech Labs is an Odoo Learning Partner.

Connected commerce flow

Store & online demandOrders & paymentInventory & fulfilmentCustomer & finance
Unified inventoryConnected ordersFaster fulfilmentFinancial visibility

Retail challenges

More sales channels should not mean more operational silos.

When storefronts, marketplaces, stock and finance operate separately, customer experience and margin both become harder to control.

01

Channel inventory falls out of sync

Teams cannot trust what is available across stores, warehouses and online channels.

02

Orders need manual intervention

Payment, fulfilment, cancellation and return data moves between systems through repeated human work.

03

Customer and margin visibility is fragmented

Commercial and financial reporting cannot easily connect products, channels, customers and costs.

Retail capabilities

Build a connected order-to-fulfilment experience.

We define the operating model across channels, inventory, payment, delivery, returns and financial control.

01

POS & store operations

Connect store transactions, products, pricing, stock and customers.

  • Point of sale
  • Store inventory
  • Customer history
02

eCommerce & Shopify

Connect online orders and products to the operational system of record.

  • Product synchronisation
  • Order hand-off
  • Customer data
03

Inventory

Manage availability, replenishment and movement across channels and locations.

  • Multi-location stock
  • Reordering rules
  • Barcode workflows
04

Fulfilment & returns

Coordinate picking, delivery, cancellation and reverse logistics.

  • Warehouse execution
  • Carrier integration
  • Return workflows
05

CRM & loyalty

Create a more useful customer view across sales and service interactions.

  • Customer profiles
  • Campaign segments
  • Service history
06

Finance & performance

Connect channel transactions to accounting, settlement and margin reporting.

  • Payment reconciliation
  • Tax workflows
  • Channel performance

Target operating outcomes

Make every channel easier to operate and improve.

Success measures are defined against the current operating baseline during discovery.

Shared inventory truth

Give stores, online channels and fulfilment teams a dependable availability view.

Cleaner order flow

Reduce manual intervention from payment and allocation through delivery and return.

Connected performance

Link products, customers, channels, costs and financial results.

Connected commerce model

Let customer channels move quickly while Odoo keeps inventory and operations aligned.
Synchronised products and stockAutomated order hand-offsVisible fulfilment and returnsConnected settlement and reporting

Retail ERP FAQs

Questions before connecting commerce and operations.

Can Odoo integrate with Shopify?

Yes. The integration design should define ownership for products, inventory, orders, customers, fulfilment and exceptions.

Can stores and eCommerce share inventory?

Yes. The operating model must account for locations, reservations, transfers, returns and channel update timing.

Can Odoo support POS and customer loyalty?

Yes. POS, customer records, promotions and suitable loyalty workflows can be included in scope.

Free retail ERP assessment

Find the friction between customer demand and operations.

Share your channels, locations, fulfilment model and current systems. We’ll review the opportunity and respond within one business day.

Your details will only be used to respond to this enquiry.